Health Benefits

The First Nations Health Authority (FNHA) administers the dental, vision, and medical supplies and equipment (MS&E) and select drug benefits of the federal Non-Insured Health Benefits (NIHB) program. The FNHA’s new partner, BC-based benefits provider Pacific Blue Cross, will administers these benefits.

FNHA clients and their health care providers will find the new system easy to use, with streamlined requirements for pre-approvals and quick turnarounds for adjudications and payments. There will be no reduction to existing coverage, and coverage will be expanded for many preventive health services and special needs.

Plan Details

Your Pacific Blue Cross (PBC) Membership

Your status number will be your PBC benefits membership number

You can print your own PBC Member ID card or continue to use your status card

There is a large network of health care providers registered with PBC. Many of these providers can offer direct billing. That means fewer out-of-pocket payments for eligible benefits

Your pre-approvals follow you if you change health care providers

Your Member Profile

As of September 16, FNHA clients may go online at www.pac.bluecross.ca or download the PBC mobile app. Using your status number, you can create a Member Profile for convenient self-service. For example, you may:

Look up detailed coverage information

Get reimbursed via direct deposit in as little as 48 hours

Check your balance for your benefit

Search for vision care providers who are registered with PBC

You may also continue to contact Health Benefits for information at 1.855.550.5454 or email [email protected]

Information About Your Health Benefits Coverage

Health Benefits Information Package

New First Nations Health Benefits Plan in Partnership with Pacific Blue Cross

Fact sheet: Dental

Fact Sheet: Medical Transportation

Fact sheet: Medical Supplies and Equipment

Fact sheet: Mental Health